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Product Recall – Detachable wall plug for AC power adapter for Medela

Product Recall – Detachable wall plug for AC power adapter for Medela Swing, Swing Maxi, Swing Essentials, Swing Premium and Freestyle Breast pump.

A Medela AC adapter that can be used to power the Medela Swing, Swing Maxi, Swing Essentials, Swing Premium and Freestyle Breast Pump has been recalled due to risk of electric shock.

Product Details

The model and serial numbers of the AC Adapter can be found on the front of the adapter, and under the battery cover of the pump.

Affected products include:

  • AC Power Adapter Product Number 099.0273
  • Swing Product Number 030.0040
  • Swing Maxi Product Number 040.0011
  • Swing Essentials Product Number 030.0053
  • Swing Premium Product Number 030.0060
  • Freestyle Product Number 042.0014

Defect & Risk

The wall plug contains live metallic content and there is a risk that the wall plug could split and expose the live content. There is a risk of electrocution if the adapter is plugged in to a wall socket with the metallic content exposed.

What Consumers Should Do

Consumers should stop using the affected products immediately. If the adapter splits while plugged in to a wall socket, consumers should not attempt to remove it until the power to the wall socket has been switched off.

To check if you have an affected product, separate the detachable plug from the power supply. Look for a white dot (see images) or etched markings on the plug as per the supplied images. Plugs with a white dot or etched markings on the plug are NOT affected by this recall.

MAUS-plugs-recall.png.2016-08-08-00-57-24

If your product does not contain a white dot or etched markings you will need to return it to Medela Australia.

Replacement adapters can be arranged by consumers registering their details at www.medela.com.au or by calling Medela Australia Customer Service on 1800 787 345 (9am to 5pm, Monday – Friday). Consumers can also email info@medela.com.au.

Breast pumps can continue to be used with battery power only. The adapter, cord and breast pumps themselves are not affected by this issue.

The product has been sold at Baby Bunting, Toys ‘R’ Us, Target, Chemist Warehouse and independent pharmacies and retailers. Baby Bunting and Toys ‘R’ Us were exclusive sellers of the Swing Essentials and Swing Premium products, between July 2009 and August 10th, 2016.

Replacements are available from August 25th, 2016.

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